Managed IT & Software Maintenance
Software requires constant care. We act as your dedicated tech team, handling bugs, server crashes, security updates, and new feature rollouts.
The worst thing for a business is when the system goes down and nobody knows how to fix it. If you have an existing web application but no dedicated IT team to manage it, you are at risk. Cortex Agents takes full ownership of your software infrastructure—ensuring 99.9% uptime, patching security holes, and building new features when you need them.
The Danger of Unmanaged Software
Your website or app randomly crashes and you don't know who to call
Your original developers disappeared, leaving you with code you don't understand
Your software is incredibly slow but you don't know how to optimize the servers
You are worried about being hacked because no one has updated your dependencies in years
You need a small feature added, but agencies refuse to take 'small' jobs
You are paying for expensive cloud servers (AWS/GCP) without knowing if it's optimized
How We Protect Your Tech
We don't just fix things when they break. We proactively monitor and improve your software so it never breaks in the first place.
Activity24/7 Server Monitoring
We set up automated alerts. If your server CPU spikes or your site goes offline at 3 AM, our team gets pinged and fixes it immediately.
BugBug Fixing & Maintenance
Users reporting weird glitches? Forward them to us. We debug the code, test the solution, and deploy the fix without you lifting a finger.
ShieldSecurity & Dependency Updates
Outdated NPM packages are the #1 cause of hacks. We run monthly security audits and keep all your frameworks and libraries up to date.
DatabaseDatabase Backups & Disaster Recovery
We ensure your PostgreSQL or MongoDB databases are backed up daily, with a clear disaster recovery plan in case of catastrophic failure.
TrendingDownCloud Cost Optimization
Most businesses overpay for AWS. We audit your cloud infrastructure and optimize your architecture, often saving clients thousands of dollars.
CodeLegacy Code Modernization
Stuck on an old version of React or PHP? We slowly refactor your codebase into modern Next.js without disrupting your live users.
The Onboarding Process
Taking over a codebase is complex. We do it safely and methodically.
Codebase Audit
We sign NDAs, get access to your GitHub and servers, and run a deep technical audit to see exactly what state the software is in.
Security & Backup Lock-down
Before making any changes, we secure the perimeter. We ensure automated backups are working and patch any critical zero-day vulnerabilities.
Monitoring Setup
We install tracking tools (Sentry, Datadog, Vercel Analytics) to monitor real-time errors, server loads, and uptime.
Bug Triage
We look at your backlog of user complaints and bugs, prioritize them by impact, and start knocking them out one by one.
Ongoing Partner
We shift into maintenance mode. You have a direct Slack channel with us to request new features, report issues, or ask for technical advice.
FAQ
GET A FREE
TECH AUDIT.
Let's discuss how Managed IT & Software can specifically solve your business bottlenecks. We'll outline a clear strategy and actionable roadmap.
- 01 45-Minute Strategy Call
- 02 Technical Feasibility
- 03 Actionable Roadmap
Don't Wait Until the Server Crashes
Secure your software today with a dedicated tech partner.
Get an IT Audit